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CMS has released the 2019 producer commission rates, and Wellcare will continue to pay the maximum fair market value. Please reference the 2019 Producer Commission Rate Table.


Wellcare Payspan Phone Number : 1-877-331-7154



Welcome to the 2020 WellCare Annual Certification Training

The 2020 WellCare certification training requirement consists of two parts:

1. 2020 WellCare University Annual Certification Training (ACT)
2. 2020 AHIP Certification via AHIP Medicare Training website



Part 1: Complete 2020 WellCare University Training

WellCare University Website: www.wellcareuniversity.com

Username: first letter of your first name(Upper case) and your last name with the last four of your social . For example if your name is John Doe and the last four of your Social are xxx-xx-1234 then your user ID would be Jdoe1234

2020 WellCare University Training includes the SM 2020 Mini-ACT 1099 Curriculum. The SM 2020 Mini-ACT 1099 Curriculum consists of eight courses and a mastery exam. Producers MUST complete the training modules in the order listed below.

1. SM 2020 Welcome to Mini-ACT
2. SM 2020 ACT WellCare CCP Product and Benefit Changes
3. SM 2020 ACT WellCare PDP Product and Benefit Changes
4. SM 2020 ACT Medicare Member Communications
5. SM 2020 Mini-ACT Effective and Compliant Selling
6. SM 2020 Mini-ACT WellCare Member Enrollment
7. CP 2020 WellCare iCare Compliance Training on Fraud, Waste and Abuse and HIPAA for Sales
8. CP 2020 Cultural Competency for Sales
9. SM 2020 ACT Mastery Exam

Part 2: Complete and Submit AHIP Certification to WellCare

To access your AHIP site and log in.

WellCare will continue to offer a $50 discount for the 2020 AHIP Training. In order to receive the discounted rate from WellCare, producers must complete the 2020 AHIP by accessing the co-branded link: http://www.ahipmedicaretraining.com/clients/wellcare/1099

Producers who successfully complete AHIP will be recognized by their National Producer Number (NPN) and a Completion Transmission page will display to confirm completion of the course and automatic submission to WellCare University.

Additional Information regarding how to complete your 2019 AHIP training can be found in the optional SM 2020 How to Access AHIP - optional 1099 module on your WellCare University transcript. 

Upon successful completion of all training, your ‘training complete’ status will be sent to WellCare’s Producer Certifications team.

Contact Information:

Questions? Review our Frequently Asked Questions.
List of District Sales Managers
AHIP Technical Support:  Email support@AHIPInsuranceEducation.org 
WellCare University System Requirements: Minimum Desktop Requirements Document
WellCare University Support: If you have training inquiries or need assistance, contact WellCare Sales Support at ProducerServices@wellcare.com.



Wellcare Agent Connect Link 2020 User Guide

Agent Connect User Guide